Accountability · ICCS
What we did, in numbers we can defend
Two registers, never blended: published figures, and the operating figures this platform produces. The first is quoted. The second is labelled illustrative until it is audited.
Public record
published figuresPR
| Code | Measure | Value | Period |
|---|---|---|---|
| ICCS-0801 | Fraud and deception offences recorded | 77,023 | Jan–May 2026 |
| ICCS-0801-A | Fraud referred for investigation | 8,048 | Jan–May 2026 |
| ICCS-0801-B | Fraud charges submitted | 457 | Jan–May 2026 |
| OUT-ACQ | Acquittals | 25 | Jan–May 2026 |
| OUT-ARR | Arrests | 520 | Jan–May 2026 |
| OUT-CONV | Convictions | 8 | Jan–May 2026 |
Operating record
illustrative until auditedIL
| Code | Measure | Value |
|---|---|---|
| ACT-BLK | Identifier blocks issued | 3,711 |
| ACT-DEC | Content items reviewed and NOT actioned | 640 |
| ACT-TKD | Content or resource takedowns requested | 1,284 |
| ACT-TKD-OK | Takedowns confirmed complete | 903 |
| CIT-REC | Citizen reports received through Citizen Shield | 21,455 |
| CIT-SAT | Citizen satisfaction (weighted) | 4 |
| CMP-PRV | Complaints by province — Punjab | 31,844 |
| CMP-PRV | Complaints by province — Sindh | 20,115 |
| CMP-PRV | Complaints by province — KP | 12,408 |
| CMP-PRV | Complaints by province — Balochistan | 5,806 |
| CMP-PRV | Complaints by province — ICT | 4,902 |
| CMP-PRV | Complaints by province — GB & AJK | 1,948 |
Content actions
issued vs confirmed1,284Notices issued
903Confirmed complete
640Reviewed, no action
57Refused by platform
Issued → confirmed complete70.3%
Reviewed and deliberately not actioned640
The third figure matters most. A platform that reports only what it removed, and never what it chose not to remove, cannot be audited on speech.
Complaints by province
Jan–May 202631,844Punjab
20,115Sindh
12,408KP
5,806Balochistan
4,902ICT
1,948GB & AJK
Province is derived from the reviewer-confirmed district on the report. No boundary is drawn and no district is inferred from a coordinate.
Annual report builder
export with provenance intact18 rows6 public record12 illustrative
Published headline figures
what the record actually says| Measure | Value | Mark |
|---|---|---|
| Complaints received, Jan–May 2026 Public record. Source: NCFCC reporting-centre roll-up. | 77,023 | PR |
| Actionable after triage Public record. 76% of intake. | 58,286 | PR |
| Converted to investigation Public record. 14% of actionable. | 8,048 | PR |
| Challans submitted Public record. 5.7% of investigations. | 457 | PR |
| Convictions Public record. Against 25 acquittals, 8:25. | 8 | PR |
| Funds held in the last 24 hours Illustrative. Bank confirmation pending. | 41,800,000 | IL |
| Decisions awaiting an officer Live count from the approval queue. | 13 | IL |
| NCII removals inside the window Live count. Expiry escalates automatically. | 9 | IL |
Accountability rules
what this page will not doNo blended totals. Public-record and operating figures are never added together into a single headline, because the sum would be indefensible.
No success metric on volume. Complaints received is a measure of the problem, not of the agency. It is published, and it is not celebrated.
No silent reclassification. If a measure changes definition, the old series stays visible with its old definition attached — ICCS 42% mapped is printed rather than hidden.