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Citizen Shield

Citizen · golden hour
RESTRICTED // INTERNAL--:--:-- PKT
13proposals awaiting decision
Citizen Shield · شہری تحفظ

Report a cyber crime

This surface is for the public. It is written to be read on a phone, in English or Urdu, with no account and no jargon.

No account neededhelpline 1991
Golden hour · first 24 hoursسنہری وقت

I just lost money — start now

Most recoverable money is recovered in the first hours. If value is still moving, say so first — a hold request goes out while you are still describing what happened.

No account needed. No password or OTP will ever be asked for.
Or choose what happened

Track my case

reference only

What we will never ask for

read this first
  • Your password, PIN or OTP — no officer ever needs it.
  • A payment to “release” your money or your account.
  • A fee to register a complaint. Reporting is free.
  • A reference number is enough to track a case.
  • You may ask for a female officer on any report.

Local advisories

published
Urdu and English
Fake investment groups on messaging appsFinancial fraud—

Calls and messages promising 30% monthly returns are not licensed. No legitimate manager guarantees a fixed monthly return. Check SECP registration before transferring funds.

جعلی سرمایہ کاری گروپسFinancial fraud—

ماہانہ 30 فیصد منافع کا وعدہ کرنے والے پیغامات کسی لائسنس یافتہ ادارے کے نہیں ہیں۔ رقم منتقل کرنے سے پہلے SECP پر رجسٹریشن ضرور دیکھیں۔

SIM-swap surge in KarachiSIM swap—

Operators report a rise in duplicate-SIM issuance. If your network drops unexpectedly, contact your operator and your bank in the same hour.

Intimate-image extortionNCII—

Do not pay. Payment does not stop distribution. Report to the Victim & Gender Desk and keep the account handle and any URLs.